Innovation Saves Lives: How Business Process Management can improve Patient Care #smartercare

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Together, through business process management, IBM and The Ottawa Hospital brought reform to the healthcare management system and the circle of care.

In a big hospital, the constant influx of patients keeps doctors, nurses and their support staff very busy. But a lack of up to date patient information can lead to inefficiencies and delays.

Using a care management platform, The Ottawa Hospital manages patient discharge dates with real time information, building a predictive model to plan resources weeks in advance. This innovation allows them to improve patient flow, resource management and lets doctors spend more time with their patients.

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